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Faculty Handbook
TELEPHONES AND USAGE Telephone services are available to all faculty and staff for purposes of official University business. If personal calls are made from a University telephone, you must use a personal calling card. It is not permitted to direct personal charges to the University monthly telephone statement. If, on occasion, misdirection should occur, payment will be made to the finance staff in your academic unit upon receipt of the monthly statement.
The Office of Telecommunications offers no-fee initial and refresher training sessions and workshops on use of some OTC-provided services to all Penn State personnel. Training can be scheduled for individual or group sessions and can be presented at the work site or in the training room at University Support Building II on the University Park campus. Call 865-8661 for details or scheduling.
Telephone problems should be reported to the appropriate staff person in your academic unit for prompt service.
TECHNOLOGY IN THE COLLEGE
Technology is maintained and monitored by Information Technology Services, the umbrella technology organization for the college, which handles college-wide servers, multiple-unit purchases, research, consultation, and training. It also coordinates the support of most college units. Technology support specialists are assigned to each unit and handle day-to-day technical support and consultation. The most recent contact information can be found at http://www.artsandarchitecture.psu.edu/its/. This site will also have more specific information about the types of services provided. OTHER WEB SITES OF INTEREST
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