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Provide IT services to the college while maintaining a well-organized technology infrastructure for its supported areas.
In order to better serve the college, the Information Technology unit has restructured into two main functions as a result of the recent Information Technology Services Consultant Report. Support encompasses all support within the college, including the help desk support line (5-1571), user support, and area-specific consulting. Core Services includes networks, firewalls, computer security, and College-level servers. We believe that this new structure will provide better support and more timely service to all within the College.
*New for Arts and Architecture Faculty and Staff*
Enter support requests on-line at https://footprints.arts.psu.edu
For questions, problems, or requests for consulting, call our phone line at 5-1571 or contact your local support person.
Core Services maintains the IT infrastructure for the college. For questions, problems, or requests about these services, call our phone line at 5-1571 to be routed to the appropriate person.
For questions or comments, email l-aaitrequest@lists.psu.edu
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