AAIT Mission

Provide IT services to the college while maintaining a well-organized technology infrastructure for its supported areas.

Recent Restructuring

In order to better serve the college, the Information Technology unit has restructured into two main functions as a result of the recent Information Technology Services Consultant Report. Support encompasses all support within the college, including the help desk support line (5-1571), user support, and area-specific consulting. Core Services includes networks, firewalls, computer security, and College-level servers. We believe that this new structure will provide better support and more timely service to all within the College.

AAIT Support

*New for Arts and Architecture Faculty and Staff*
Enter support requests on-line at https://footprints.arts.psu.edu

For questions, problems, or requests for consulting, call our phone line at 5-1571 or contact your local support person.

AAIT Core Services

Core Services maintains the IT infrastructure for the college. For questions, problems, or requests about these services, call our phone line at 5-1571 to be routed to the appropriate person.

• Backups
• Firewalls
• Networking (including wireless)
• Web Hosting
• Server administration for college and department-level needs
• Student Lab administration
• Computer Security
• FileMaker database hosting